Maple Open Tech – Privacy Policy

Privacy Policy

Last Updated: November 16th, 2025

1. Introduction

Maple Open Tech (“we,” “us,” or “our”) is committed to protecting your privacy and maintaining the accuracy, confidentiality, and security of your personal information.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial privacy laws, and the European Union General Data Protection Regulation (GDPR) where applicable.

By using our website, software, or services (collectively, the “Services”), you consent to the collection and use of your information in accordance with this Privacy Policy.

2. Information We Collect

We collect only the personal information necessary to provide and improve our Services. This may include:

a. Information You Provide

  • Name, email address, phone number, or organization details when you register, subscribe, or contact us.
  • Billing or payment information when purchasing a product or service.
  • Any content or files you upload or share through our Services.

b. Information Collected Automatically

  • Device and browser information (e.g., IP address, operating system, device type).
  • Usage data such as pages visited, features used, and time spent on our website.
  • Cookies and similar tracking technologies (see Section 8).

c. Information from Third Parties

  • If you sign in through a third-party service (e.g., Google, GitHub), we may receive basic profile data consistent with your authorization.

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Services.
  • Communicate with you, including responding to support requests.
  • Process payments and send billing information.
  • Personalize user experience and develop new features.
  • Comply with legal and regulatory requirements.
  • Send important notices such as updates or security alerts.

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we rely on the following legal bases to process your personal data:

  • Consent: When you have given explicit consent for specific processing.
  • Contract: When processing is necessary for the performance of a contract.
  • Legal Obligation: To comply with applicable laws.
  • Legitimate Interest: To operate, improve, and secure our business and services.

5. Data Storage and Transfers

Your data may be stored and processed in Canada or other jurisdictions with adequate data protection laws.
We ensure that any transfer of personal data outside of Canada or the EU complies with applicable data protection requirements, such as EU Standard Contractual Clauses (SCCs).

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, or as required by law. Once no longer required, data is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to the personal data we hold about you.
  • Correction of inaccurate or incomplete information.
  • Withdrawal of consent at any time (where applicable).
  • Deletion (“right to be forgotten”) under GDPR.
  • Data portability and restriction of processing.
  • The right to lodge a complaint with a supervisory authority (e.g., the Office of the Privacy Commissioner of Canada, or an EU Data Protection Authority).

Requests can be made by contacting us at hello@mapleopentech.ca.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session information.
  • Analyze website usage and improve performance.
  • Personalize content and advertising (if applicable).

You can modify your browser settings to block or delete cookies, but this may affect functionality.

9. Data Security

We use administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or alteration.
While we take all reasonable precautions, no system is completely secure. You are encouraged to take measures to protect your information, such as using strong passwords and logging out of accounts.

10. Third-Party Services

Our Services may link to or integrate with third-party websites or applications.
We are not responsible for the privacy practices of those third parties. Please review their privacy policies before sharing personal data with them.

11. Children’s Privacy

Our Services are not directed toward children under 13 (or 16 in the EU).
We do not knowingly collect personal data from children. If you believe we have done so inadvertently, please contact us to have the data deleted.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.
When we do, we will revise the “Last Updated” date and post the updated version on our website.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact:

Privacy Officer
Maple Open Tech
Email: hello@mapleopentech.ca